Wholesale Appliance Center LLC in Charleston, SC Open now

Reviews about Wholesale Appliance Center LLC

• ★ ☆ ☆ ☆ ☆

  June 26, 2019, by C N
  After purchasing subzero, viking stove, 3 dishwashers, 2 wine coolers, 2 washer and dryers, 2 ovens, ice maker, etc. several years ago, my ice machine no longer worked so I ordered a new one which they installed and delivered. It never made ice so I called them and they sent Elite appliance repair person out to repair it. Brand new machine needed a part so I waited. New part was installed and still didn't produce ice. They came out again and couldn't fix it and said they needed to order a different part. I waited again... Called Appliance warehouse again and spoke with many sales people and finally talked with the Manager, Tim. We agreed they would pick it up and fix it on Monday this week and NOBODY SHOWED UP! Waited all day, and called Tim but he was unavailable, left message, never called back. Called again next day and Tim said they would be out today with a new ice maker. NOBODY has shown up so I called again and was told by salesperson that they would deliver it on Friday! Salesperson could not tell me why they didn't show up Monday or today. I asked to speak to Tim and he was unavailable... two sales people have taken down my phone number for Tim. They said they would leave him a message. At this point, I felt it was necessary to write a review. I have spent thousands $ with this company and this is how their customer service works. Five days of waiting and being available for repair and delivery people and still a defective ice machine.
• ★ ★ ★ ★ ★

  June 09, 2019, by Jenn Brangers
  Awesome prices. We saved hundreds a couple years ago on a fridge and washer/dryer compared to the big box stores (even compared to their Black Friday prices). They were great with a challenging install as well. Will shop here again!